12:56:00 PM
Job Title: Senior ServiceNow Consultant
Mode: Contract
Location: Dallas, TX
Key Roles & Responsibilities:
• Engage process owners and business stakeholders to translate business requirements into feasible functional requirements
• Work with application owners to update workflow tasks and approvals for automated processes
• Configure and implement ServiceNow solutions using scripting as well as leveraging all appropriate components offered by Service-Now to meet specific business needs
• Provide subject matter expertise, act as technical product advocate, design, develop and implement ITIL processes, ITSM, ITAM, Knowledge, Demand and Release Management modules within ServiceNow platform.
• Evaluate complex business and technical functions to convert into automated workflows and innovative solutions
• Lead and guide offshore resources towards a common development framework, methodology and deliverables
• Deliver consistent continuous improvement of user experience, processes and development
• Drive process, UI and workflow delivery with a focus on best practices including ITIL
• Gather user input, lead focus groups and facilitate workshops
Education, Experience, & Skill Requirements:
• Minimum 8 years of technology development experience.
• Minimum 5 years’ experience developing in JavaScript, HTML, CSS, Web Service (SOAP/REST) and SOA technologies
• Minimum 3 years of ServiceNow development and implementation experience
• Strong working knowledge in all aspects of Service Management, Asset and Configuration Management and ITIL practices
• Self-starter that possesses strong self-motivation that will drive cross-team technical decisions
• Ability to manage multiple projects simultaneously
• Extremely strong written and oral communication skills with strong attention to detail
• Ability to translate complex business issues into achievable objectives
• Team building and collaborative leadership skills to build consensus solutions
Bachelor’s degree in relevant field or equivalent experience
APPLY FOR THIS JOB: (Employers / Vendors) Click Here to Apply (Candidates) Click Here to Apply |
CONTACT DETAILS:
NAME: ABRAHAM
PH NO: +1-678-720-3170 || SKYPE ID: abraham_vdart || EMAIL ID: abraham@vdartinc.com
