10:38:00 AM
Position : EMC Storage Administrator
Duration : Contract
Location: Fort Collins, CO
3 Open Positions
Level L1/ Level L2/ Level L3
Service Provider Personnel
Experience
· Service
Provider Level 1 personnel generally have 0-3 year’s experience.
· Service
Provider Level 2 personnel generally have 3-5 year’s experience.
· Service
Provider Level 3 personnel generally have more than 5 year’s experience.
Storage Admin L1
· Experience
on Enterprise-class Storage from EMC (Cx Series and Symmetrix)
· Monitoring
and Replication using ECC/ SYMCLI / SRDF
· Hands-on
with PowerPath and Snapview/ Snapclone
· IP
Network, WAN and LAN free (SAN) based data backup design and configuration
(familiarity)
· Experience
in managing SAN on heterogeneous environment (Unix / Windows)
· Unix
and/or Windows systems administration experience
· File
System and Database Familiarity
· Should
be familiar with ITIL processes
Storage Admin L2
· Perform
Storage allocations, provisioning and other allocation changes of storage
volumes as required.
· Provide
Storage infrastructure configuration maintenance support by planning,
performing, tracking and / or coordinating with vendors for configuration
changes of the storage and associated sub systems
· Provide
resolution for warnings, alerts, events or any other storage associated issues
adhering to all the applicable Service Level Time lines and other parameters
· Liaise
with appropriate teams for effective Incident Management and Problem
Management.
· Good
working knowledge of NAS & SAN storage best practices.
· Experience
in storage administration tasks like Creating RAID Groups, Mapping LUNs, LUN
Masking, Host, Host group and Host Integration tasks for Windows, Linux,
Solaris and AIX platforms
· Good
experience with EMC Management Suites including ECC, Storage Scope and
Performance Manager.
· Experience
in Configuring Cisco SAN Switches, VSANs, and ISLs etc. using Cisco Fabric
Manager software or CLI.
· Proficient
in Netapp NAS infrastructure management based on utilities like OnCommand, NMC
etc
· Prepare
operational reports using tools like DFM, ECC and Unisphere.
· Exposure
to Hitachi Storage Management Suits namely Hitachi Storage Navigator, Tuning
Manager and HDS Device Manager. Essential Nontechnical
Qualities Include:
· Good
Communication and Problem solving Skills
· Able
to respond to and resolve client queries and requests in a timely manner
Storage Admin L3
· Perform
Storage allocations, provisioning and other allocation changes of storage
volumes as required.
· Conduct
evaluation of the environment using the Netapp Management and Monitoring Tools
for compatibility, feasibility and performance utilization parameters.
· Remain
current in the knowledge and use of all applicable data storage technology and
management products.
· Provide
Storage infrastructure configuration maintenance support by planning,
performing, tracking and / or coordinating with vendors for configuration
changes of the storage and associated sub systems
· Recommend
and Initiate Performance improvement or other necessary corrective changes and
activities processes under the control of Change Management Processes of the
Client’s IT Service Environment
· Liaise
with appropriate teams for effective Incident Management and Problem
Management.
· Remain
current in the knowledge and use of all applicable data storage technology and
management products.
· Analyze
and resolve escalated problems. Act as a mentor for the rest of the support
staff in aligning their technology and non-technology skills to best suit
environment being supported.
· Maintain,
configure, and zone Cisco/Brocade Director switches or FC Switches.
· A
very good understanding of & practical experience in managing large data centers
with Heterogeneous storage and backup environments.
· Experience
in SAN storage administration tasks like Creating RAID Groups, Mapping LUNs,
LUN Masking, Host, Host group and Host Integration tasks for Windows, Linux,
Solaris and AIX platforms
· Good
experience with EMC Management Suites including ECC, Storage Scope and
Performance Manager.
· Experience
in Configuring Cisco SAN Switches, VSANs, and ISLs etc. using Cisco Fabric
Manager software or CLI.
· Troubleshooting
Issues associated Heterogeneous storage environment and Fabric Switches using
appropriate management tools.
· Proficient
in Netapp NAS infrastructure management based on utilities like OnCommand, NMC
etc
· Proficient
in Performance tuning and optimization of NAS and SAN systems.
· Experience
in handling Disaster recovery scenarios and tests
· Prepare
operational reports using tools like DFM, ECC and Unisphere.
· Exposure
to Hitachi Storage Management Suits namely Hitachi Storage Navigator, Tuning
Manager and HDS Device Manager.
· Ability
to provide clear and concise documentation
· Good
3rd Party or vendor Liaison for problem resolution.
· Good
working knowledge of NAS & SAN storage best practices.
· Proficient
in Netapp NAS infrastructure management based on utilities like OnCommand, NMC
etc
· Proficient
in Performance tuning and optimization of NAS and SAN systems.
· Prepare
operational reports using tools like DFM, ECC and Unisphere.
· Ensure
integrity of supported environment.
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