2:04:00 PM
Role: Citrix Administrator
Location: San Diego, CA
Contract
Responsibilities
:-
-
Adhering
to
SLAs
-
ITIL
Processes awareness and adhering
to
-
Reporting
to the Track Lead / Team
Lead
-
Helping
team members in case of Issues/Technical
Problems
-
Handling
tickets /
requests
-
Troubleshooting
technical
issues
-
Ensuring
that the processes are adhered
to
-
Understanding
of Multi-geo support
environment
-
Responsible
for successful completion of Installation, configuration and
migration
-
Ensure
maximum uptime according to the SLA
-
Responsible
for building / maintaining a test environment
-
Improves
and maintains customer and employee
satisfaction
-
Implementing
new technologies and design
changes
-
Implementing
Backup/Restoration Strategy for 24x7 operation
support
-
Applying
patches/upgrades to maintain security
level
-
Assist
in implementation of Data centre
consolidation
-
Perform
H/W & performance monitoring and implement
recommendations
-
Day-to-Day
reporting
tasks
-
Vendor
co-ordination &
followup
Technical
Requirements
·
Computing
or similar subject related degree
·
Interpersonal
sensitivity and customer responsiveness
·
Excellent
spoken and written communication skills
·
Ability
to communicate complex technical contents plainly and simply
·
CCA Certification is compulsory.
·
MCP
/ MCTS/ MCSA/MCSE or MCITP in Windows 2000 or above would be added advantage.
·
2-3 years experience in one or more of
: W2K/W2k3/W2K8
·
Strong
system administration skills on Win 200x servers
·
Usage
of remote connectivity tools like Terminal Services, PC Anywhere, etc
·
Working
Knowledge of Active Directory, WINS, DNS
·
Hardware
knowledge and troubleshooting experience
·
1-2 years experience on Citrix Metaframe XP or
Presentation Server 3.0/4.0/4.5 or XenApp
·
Administration
of Citrix Servers and Farm management.
·
Citrix
load balancing and load management.
·
Troubleshooting
of Web interface (Nfuse Server) and configuration of secure gateway <- Might
not be needed in your case.
·
Resource
manager and reports generation.
·
Experience
in Installation manager and publishing applications on Citrix.
·
User
administration and print management on Citrix.
·
Troubleshooting
of Citrix servers and user issues.
·
Exposure
on Citrix licensing.
·
PNA
/ ICA client configuration and management.
·
Suggesting
improvements in the design/process
·
Preparing
daily/monthly reports
·
Preparing
the incident report/root cause analysis reports
Soft
Skills
·
Excellent
communication and conversation skills (Verbal and
Written)
·
Good
documentation
skills
·
Good
working knowledge of MS OFFICE (Including MS Project and
Visio)
·
Should
have a great customer handling
skills
·
Able
to handle unforeseen
situations
·
High
level of acceptance
·
Can
drive value and its methodology
Other
Skills /
Experience
·
Citrix
Certification
Thanks & Regards,
Abraham | Ph: 678-720-3170
Talent Acquisition Lead
VDart Inc | www.vdartinc.com
Follow us on Twitter: @vdartinc
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