11:07:00 AM
SCCM Consultant –
Level 3
Washington, DC
Long Term Contract
- Change Control Ensuring all requests for configuration/Deployment is done through Change Request. Follow agreed change control processes and documentation, reporting progress of all change requests allocated to the role. Key Performance Indicators include changes delivered on time and changes delivered successfully. Configuration Management Create, maintain and delete user access, rights and permissions as appropriate. Carry out the implementation of patches and fixes to ensure desktop infrastructure and all associated applications are maintained in line with manufacturers and suppliers recommendations. Incident Management To ensure that any issues logged to the SCCM Team are managed through to completion.
- Taking full ownership of any issue reported by the team or customer.
- Ensuring that the incident management process is followed correctly at all times.
- Ensuring that the issue is escalated to the relevant levels of management according to the problem management process.
Thanks & Regards,
Abraham | Ph: 678-720-3170
Talent Acquisition Lead
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