I am hiring for one of our direct client /Implementing partner. Please find below the Job Description, if interested please revert with the updated copy of your resume in a word format and a good time to discuss.
Position:
Network Engineer/ Network Data Consultant
Location: Broadway, NY
Type:
Contract Position
Required
Skills/Knowledge
·
In
depth hands on experience of handling Network Operations, NOC using CISCO
Routers and CISCO Switches.
·
Must
have expertise in handling various routing protocols like BGP, MPLS,
EIGRP, RIP, and OSPF etc.
·
Should
be able to implement various network equipment from engineering design,
specifications to building configuration, staging, connectivity, and testing
and production turn-up. Work with customer and teams to build Cisco and other
network equipment configurations Configure, stage and test all equipment before
installation at customer location • Produce network as-built documentation! And
handoff to customer / operation team.
·
Troubleshooting
Escalated Tasks
·
Making Knowledge Base
·
Making Standard Operating Procedures and Process Flowcharts
·
Making Change Controls
·
Responsible for problem management
·
Configuration Management
·
Maintain and Update Knowledge Base
·
Initiate and implement processes improvements.
·
Capacity Planning CCN (1.) Incident Management + Change Management
(Planning & Execution)
·
On - call Escalation
·
Ticket Quality
·
Process adherence & Security compliance
·
Customer feedback ( Appreciations, CSAT survey results)
·
KB preparation and review, Knowlegde sharing & documentation
·
Root cause analysis / Problem Management + Capicity /
Architectural Management
·
SLA compliance for tickets
·
Value Add
·
Training / Mentoring