12:14:00 PM
#JOB - Exchange Engineer (Exchange + Lync) - Franklin lakes, NJ
Exchange Engineer (Exchange
+ Lync)
Franklin lakes, NJ
Contract
·
Need exchange+ Lync resource REQUIRED
·
Candidate must have Exchange migration exp. for migration resource
Job Description
·
8+
yrs experience in MS L3 Exchange and MS L3 Lync/OCS
·
Administering
cloud-based messaging, collaboration and communication service platforms such
as MS Lync
·
Online,
Office 365, Exchange 2010/2013/Online
·
Strong
knowledge Exchange 2010/2013/Online in mixed environment
·
Strong
understanding and experience with MS Lync and SIP
·
Knowledge
of Active Directory – Domain Services & ADFS Federation Services “core”
concepts
·
Strong
knowledge on Lync PowerShell administration
·
Knowledge
about front end/back end, OWA, RPC/HTTP and active sync configuration
·
Strong
Knowledge SIP, TLS
·
Strong
understanding of Voice gateway configuration and concepts
·
Strong
analytical skills
·
Strong
communications skills
·
Lync
Online integration requirements for Exchange
·
Strong
hands on experience in complex Microsoft Lync enterprise environment
·
Demonstrated
experience troubleshooting complex enterprise level Lync application issues and
outages.
·
Enterprise
network topology including: Active Dire (1.) Incident Management + Change
Management (Planning & Execution)
On
- call Escalation
Ticket
Quality
Process
adherence & Security compliance
Customer
feedback ( Appreciations, CSAT survey results)
KB
preparation and review, Knowlegde sharing & documentation
Root
cause analysis / Problem Management + Capicity / Architectural Management
SLA
compliance for tickets
Value
Add
Training
/ Mentoring
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