5:15:00 PM
Role: Junior Onshore Analyst
Location: Cary, NC
Job Type: Permanent/ Full Time
Years of Experience: 0 -2 Years (Fresh Graduates Also considered)
Eligibility Criteria
· Any Graduate (Arts/science/commerce/business) , high school pass out
· Typing speed to be >25 Words/Minute with an Accuracy of 90% or more & Aptitude test scoring of 90% and above
· Effective verbal and written communication skills, including ability to remain calm in potentially stressful situations with medical professionals.
· 0 – 2 yrs of direct work experience with provider contracting, credentialing or network management.
Nice to have skills
· Credentialing or provider file maintenance experience, preferably for a health plan.
· Preferred knowledge of NCQA guidelines
· Sound analytical skills to ensure eye for detail with Logical & customer centric issue resolution skills
· Ability to analyze, interpret and draw inferences from research findings
· Ability to use independent judgment to manage and impart confidential information.
· Ability to make administrative/procedural decisions and judgments
Key Purpose of Role:
As an analyst the successful candidate will be responsible for their respective KPI performance in a US health care process
· To be passionate about Customer Satisfaction and contribute to CAQH Customer Satisfaction
· To make every call a warm experience for our customers while complying with policies & procedures
· To help the development of an excellent working climate within the function
· To be a team-player and assist colleagues in their contribution to achieving the Business goals
· To actively support all multi-skilling initiatives within the process
· Display a high level of integrity in all dealings with internal/external customers
· Research on complex issues, ensure appropriate documentation to identify outcomes and accurately interpret Credentialing guidelines and policies
Key Competencies
· Sound analytical skills to ensure eye for detail with Logical & customer centric issue resolution skills
· Ability to analyze, interpret and draw inferences from research findings
· Ability to use independent judgment to manage and impart confidential information.
· Ability to make administrative/procedural decisions and judgments
· Responds to inquiries from providers and or PO’s, interfaces with internal and external customers on day-to-day credentialing and privileging issues as they arise
· Contributor to Performance Management Targets by maintaining the set Average Handling Time and adhering fully to scheduled Breaks/Rosters
· Demonstrated success in handling large volumes of work.
· Ability to organize, prioritize, and accomplish tasks within established timeframes.
· Demonstrated proficiency utilizing reference materials.
· Working experience in MS office tools
APPLY FOR THIS JOB: (Employers / Vendors) Click Here to Apply (Candidates) Click Here to Apply |
CONTACT DETAILS:
NAME: ABRAHAM
PH NO: +1-678-720-3170 || SKYPE ID: abraham_vdart || EMAIL ID: abraham@vdartinc.com